
EN20
Induction hobs can make whistling or crackling sounds during normal operation, these actually come from the pots and pans as a result of the characteristics of the
bottoms (for example, bottoms made of several layers of material, or uneven bottoms). These noises vary depending on the pots and pans used and the amount of food
they contain, and are not indicative of a defect of any kind.
In addition, the induction hob is equipped with an internal cooling system to control the temperature of electronic parts; as a result, during operation and for several
minutes after the hob has been switched off, the noise of the cooling fan will be audible. This is perfectly normal and indeed essential for proper functioning of the
appliance.
Before contacting the After-sales Service:
1. See if you can solve the problem yourself with the help of the “Troubleshooting guide”.
2. Switch the appliance off and then on again it to see if the problem has been eliminated.
If the problem persists after the above checks, contact the nearest After-Sales Service.
Always specify:
• a brief description of the fault;
• the product type and exact model;
• the Service number (the number after the word Service on the rating plate), located under the appliance (on the metal plate).
• your full address;
• your telephone number.
If any repairs are required, contact an authorised After-Sales Service Centre (to ensure the use of original spare parts and correct repairs). Spare parts are available
for 10 years.
NOTE:
When making quick-cook foods that require perfect heat distribution (e.g. pancakes) on the 28 cm double cooking zone (where present), use pans no greater than 24
cm in diameter. For delicate cooking (for example, melting chocolate or butter) use the smaller diameter single zones.
NOISES MADE BY THE HOB
AFTER-SALES SERVICE
POWER LEVEL TABLE
Power level Type of cooking Level use
(indicating cooking experience and habits)
Max. power
Boost Fast heating
Ideal for rapidly increasing the temperature of food to fast boiling in the case of water or rapidly
heating cooking liquids
8-9 Frying - boiling
Ideal for browning, starting to cook, frying frozen products, fast boiling
High power
7-8
Browning - slow frying -
boiling - grilling
Ideal for slow frying, maintaining a high boil, cooking and grilling (short duration, 5-10 minutes)
6-7
Browning - cooking - stewing -
slow frying - grilling
Ideal for slow frying, maintaining a low boil, cooking and grilling (medium duration, 10-20 minutes),
preheating
Medium power
4-5
Cooking - stewing - slow frying
- grilling
Ideal for stewing, maintaining a gentle boil, cooking and grilling (long duration).
3-4
Cooking - simmering -
thickening - creaming pasta
Ideal for prolonged cooking (rice, sauces, roasts, fish) with liquids (e.g. water, wine, broth, milk),
creaming pasta.
2-3
Ideal for prolonged cooking (volumes of less than a liter: rice, sauces, roasts, fish) with liquids (e.g.
water, wine, broth, milk)
Low power
1-2
Melting - defrosting - keeping
food hot - creaming risottos
Ideal for softening butter, gently melting chocolate, thawing small products and keeping just-cooked
food hot (e.g. sauces, soups, minestrone)
1
Ideal for keeping just-cooked food hot, creaming risottos and keeping serving dishes warm (with
induction-suitable accessory),
OFF
Zero
power
Support surface
Hob in standby mode or off (possible end-of-cooking residual heat, indicated by “H”)
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