Whirlpool ED25DW Spécifications Page 18

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If you need service or assistance,
we suggest you follow these five steps:
1.
Before calling for assistance...
Performance problems often result from lIttIe things
you can find and fix yourself wlthout tools of any kind
If your refrigerator will not operate:
l
Is the electric cord plugged into a live circuit with
proper voltage’ [See page 4 )
l
Have you checked your home’s main fuses or circuit
breaker box?
l
Is the Refrigerator Confrol ON’
If there is a rattling or jingling noise or unfamiliar
sounds:
l
Is something on top or behind the refrigerator ma king
noise when the refrigerator
IS
running?
l
New features on your new refrigerator make new
sounds. You may be hearing air flowing from the fans
timer clicks for the defrosting cycle, or defrost water
draining in the defrost pan
If your ice maker will not operate:
l
Has the freezer had enough time fo get cold’ With a
new refrigerator this might take overnight
l
Is the signal arm ON in the down position?
l
Is the water valve turned on7 Is water geHing to the ice
maker?
If there is water in the defrost pan:
l
This
IS
normal in hot. muggy weather The pan can
even be half full Make sure the refrigerator
IS level so
the pan does nof overflow
If the lights are not working:
l
Have you checked your home’s maln fuses or circuit
breaker?
l
Is the power supply cord plugged into a live circull
with the proper voltage? (See page 4 )
If a bulb is burned out:
l
See instructions for changing light bulbs on page 8.
Use appliance bulbs only.
If the motor seems to run too much:
l
Is the condenser free of dust and lint?
l
On hot days. or if the room
IS
warm the motor naturally
runs longer
l
If the door has been opened a lot or if a large amount
of food has been put In, the motor will run longer to
cool down the Interior
Remember:
Motor running time depends on different
things; number of door openings, amount of food
stored; temperature of the room, setting of the controls.
Your new refrigerator may be larger than your old
one so it has more space to be cooled. It also has a
regular freezer instead of a frozen food compartment.
All this means better refrigeration and may require
more running time than your old one.
2.
If
you need assistance?..
Call Whirlpool COOL-LINE 1 service assistance iele-
phone number. Dial free from anywhere in the U.S.:
l-800-253-1301
and talk with one of our trained Consultants The Con-
sultants can Instruct you In how to obtain satisfactory
operation from your appliance or If service is neces-
sary, recommend a qualified service company In Your
area
3.
If YOU need service?..
r
%itl 01
d
Whtrlpool has a nationwide network
of franchised TECH-CARE service
companles TECH-CARE service
TECU-CARE
technicians are trained to fulfill the
FRANCHISED SERVICE
product warranty and provide after-
warranty service. anywhere in the United States To lo-
cate TECH-CARE service in Your area, call our COOL-
LINE service asslstance telephone number (see Step 2)
or look in yourtelephone directory Yellow Pages under
APPLIANCES~HOUSEHOLD- ELECTRICAL APPLIANCES-
MAJOR-SERVICE 8 REPAIR
MAJOR - REPAIRING 8 PARTS
-iii\,, i t i1I,,“I\,i\
II -: ‘,.,‘t
N ; I , t
‘“‘, ,““U
4. If you have a problem4..
Call our COOL-LINE service assistance telephone
number (see Step 21 and taik with one of our Consul-
tants or if you prefer write to
Mr. Donald Skinner
Director of Customer Relations
Whirlpool Corporation
2000 M-63
Benton Harbor, MI 49022
5.
If you need FSP”
replacement parts”‘...
FSPW IS a registered trademark of Whirlpool Corpora-
tion for quality parts Look for this symbol of quality
whenever you need a replacement part for Your
Whirlpool appliance FSP replacement parts WIII fit
right and work right. because they are made to the
same exacting specifications used to build every new
Whirlpool appliance
To locate FSP replacement parts In your area refer to
Step 3 above or call the WhIrlpool COOL-LINE service
assistance number in Step 2
*If you must call or write, please provide model
number serial number date of purchase and a com-
plete description of the problem This information
IS
needed In order to better respond to your request for
assistance
18
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